Anniversary Sale – 92% Off
Monthly review findings and trader experiences.
Reviews analysed
330
Sep 1, 2026 to Sep 30, 2026
Average rating
4.38
+0.40 points vs August 2026
Detailed experiences
77.9%
Of 330 reviews published this month
Mentioned an issue
19.8%
Of reviews describing a detailed experience
Monthly review brief
Most reviewers this month say they got paid, often within days and with approvals in minutes, and praise cheap evaluations and clear rules. The complaints are fewer but serious: profitable traders say they were blocked from buying new evaluations, some accounts were closed after ID checks, and several reviewers say support went silent when it mattered.
What traders said worked
Issues reviewers mention
This summary reflects public reviews published during the month, not necessarily experiences from that month. Reviewer claims, including payout amounts, timings and allegations, are not verified. Company replies, where present, do not prove a resolution.
Open a finding for the reported experience and its source reviews.
Positive findings from this month's report.
Payouts approved within minutes and paid within days
RecurringMany reviewers say payout requests were approved within seconds, minutes or hours, and that money reached their bank within a few days. Several give specific windows, from next-day arrival to about a week, and some note international transfers arriving quickly. A few say the first payout took longer than later ones.
Followed the rules, a minute after request I got an email for approval, had the funds in the bank in 7 business days.
Why this review is included: Separates approval speed from bank arrival time.
What it supports: Approval came almost immediately; arrival took about a week.
Read the review at the sourcePayout approved the nextday after request, $$$ in the bank the following day.
Why this review is included: Gives a concrete request-to-bank sequence.
What it supports: A reviewer reports funds landing shortly after approval.
Read the review at the sourceGreat experience, quick payout approval and 3 days later founds in my bank account.
Why this review is included: Specific timing from approval to bank.
What it supports: Quick approval followed by bank arrival within days.
Read the review at the sourceRequested a payout and got it approved 2 minutes later.
Why this review is included: Typical of the approval-speed reports.
What it supports: Approval within minutes of the request.
Read the review at the sourcePayouts received when reviewers followed the rules
RecurringA large group of reviewers say they were paid, often framing it as conditional on following the rules. Several report first payouts after long stretches of trying, and some report repeat payouts or reviewer-stated amounts. These amounts are reviewer-reported, not audited.
I got 13 payouts in 4 months for a total of 28k. Apex paid all of it before moving me live.
Why this review is included: Detailed repeat-payout account, including a live transfer.
What it supports: One reviewer reports a run of payouts all paid before moving live.
Read the review at the sourceI currently have funded $25K Intraday accounts and have successfully received my first $1,000 payout, with three additional $1,000 payouts approved and awaiting deposit.
Why this review is included: Specific first payout with further approvals pending.
What it supports: A reviewer reports a received first payout and more approved.
Read the review at the sourceI’ve had a great experience with Apex Trader Funding and recently received a $1,500 payout, with the funds officially deposited into my bank account.
Why this review is included: Reports an amount and confirms the bank deposit.
What it supports: Payout reached the reviewer's bank.
Read the review at the sourceApex really does pay out as long as you follow their guidelines!
Why this review is included: Represents the common rules-conditional framing.
What it supports: Reviewers tie being paid to following the rules.
Read the review at the sourceSupport tickets answered quickly
RecurringMany reviewers praise fast, helpful support: replies within the hour, by the next morning, or within a day, with some describing problems fixed, accounts restored or help setting up the Plane payout method. Most of these mentions are brief.
Customer service here is great. I thought when I put in a ticket, I would be waiting a couple days, however, It was quick, put the ticket in the evening and had a reply first thing next day.
Why this review is included: Specific ticket timing.
What it supports: An evening ticket was answered the next morning.
Read the review at the sourceI had one support issue that was handled within an hr.
Why this review is included: Reports a handled issue with a timeframe.
What it supports: A support issue was resolved within an hour.
Read the review at the sourceHere they answered me straight away, and it was a real person.
Translated to English
Why this review is included: Reviewer deliberately tested whether support was human.
What it supports: Immediate reply from a human agent.
Read the review at the sourceLow evaluation prices and frequent discounts
RecurringReviewers repeatedly cite cheap evaluations, frequent promotions and the ability to run many accounts as reasons they chose the firm, especially for beginners testing strategies.
Low price point helps give the time a trader needs to get consistent without spending tons of money.
Why this review is included: Explains why low prices matter to the reviewer.
What it supports: Cheap evaluations let traders practise without large spend.
Read the review at the sourcecheapest accounts I could find
Why this review is included: Direct price comparison by a reviewer.
What it supports: Reviewer found the accounts cheapest among options.
Read the review at the sourceExcellent … clear rule, easy to follow, and an affordable price
Translated to English
Why this review is included: Non-English reviewer pairing price with rule clarity.
What it supports: Affordable pricing is praised.
Read the review at the sourceRules described as clear and easy to follow
RecurringMany reviewers say the rules are clear, simple or well explained, and several credit them with making them more disciplined. Some add that the rules are hard at first but manageable once understood.
The rules are clear and the expectations are well defined.
Why this review is included: Clear statement on rule clarity.
What it supports: Reviewer found rules and expectations well defined.
Read the review at the sourceCustomer service was helpful, the rules are clear
Why this review is included: Short review pairing rules with support.
What it supports: Rules described as clear.
Read the review at the sourceQuick move from passed evaluation to funded account
RecurringReviewers who passed an evaluation describe activating the funded (PA) account quickly, sometimes instantly or within an hour of market close, and setting up accounts the same day as purchase.
Great, i got my PA account immediately.
Why this review is included: Direct report of activation speed.
What it supports: Funded account was available immediately.
Read the review at the sourceThe Apex evaluation process on a Eval w/No PA fee was literally a click of a button to graduate into a Performance Account 1hr after the market closed.
Why this review is included: Describes the graduation step in detail.
What it supports: Promotion to a funded account shortly after market close.
Read the review at the sourceI just passed the $50K eval in 5 days but so far I like the new layout of the APEX web site and ease of activating the eval and funded account.
Why this review is included: Covers website layout and activation.
What it supports: Easy activation of evaluation and funded accounts.
Read the review at the sourceReported problems and what happened next.
Evaluation purchases blocked for profitable traders
RecurringSeveral reviewers say they were blocked from buying new evaluations after becoming profitable, often without warning or explanation. Some say support called it a review, possibly for elevation to a live account, then stopped answering. One reviewer says an approved withdrawal was not received after a later ban; another took the review as a likely live move. These are reviewer allegations; the reviews do not show any public company reply.
After seeing my profitability, they stopped me from purchasing even more ev / pa accounts without any warning.
Why this review is included: Direct description of the restriction.
What it supports: Purchase block after profitability, with no warning.
Read the review at the sourcemy account was suddenly placed under a restriction stating that new Evaluation products are unavailable and that my accounts are being reviewed/monitored for compliance.
Why this review is included: Quotes the status message reviewers saw.
What it supports: Account flagged for compliance review with purchases disabled.
Read the review at the sourceSoftbanned after turning profitable.
Why this review is included: Concise version of the same complaint.
What it supports: Reviewer reports a soft ban after profitability.
Read the review at the sourceI always used Apex as my go-to firm, but I didn't understand why they blocked me from buying new evaluations when they gave no reason at all for restricting me
Translated to English
Why this review is included: Same issue reported by a Portuguese-language reviewer.
What it supports: Purchase block with no reason given.
Read the review at the sourceAccounts closed after ID verification or fraud flags
RecurringReviewers describe accounts closed or blocked around identity verification, sometimes just before a payout, and in some cases permanently closed for alleged fraud. They report no clear reason, no chance to re-verify, and difficulty reaching support. One reviewer says the third-party verifier showed a pass while the firm marked it failed.
Shortly before the payout, I had to complete a verification. Although everything went smoothly with Verify, my account was blocked afterwards.
Translated to English
Why this review is included: Links verification timing to the payout stage.
What it supports: Account blocked after a verification that appeared to pass.
Read the review at the sourceMy account was suspended/closed in connection with an identity verification issue.
Why this review is included: Formal complaint about a KYC-linked suspension.
What it supports: Suspension tied to identity verification.
Read the review at the sourceHowever, when I tried to verify my account, my ID Verification was declined.
Why this review is included: Shows verification blocking the payout stage.
What it supports: Declined ID check halted trading and payout.
Read the review at the sourcePayouts slower than the stated window
RecurringSome reviewers say payouts took longer than expected or than promised: over a week, past the business-day window support quoted, or more than ten business days. One reviewer was still waiting for the Plane invitation needed to get paid. Most of these reviews do not say whether the money later arrived.
The only thing i am preocupated is that i request a pay out 1 week ago and nothing happend. You tilde me it was going to take 3-4 busines days and today is the 5 day.
Why this review is included: Compares the quoted window to the actual wait.
What it supports: Payout not received within the window support gave.
Read the review at the sourceVery long time for payout. More then 10 business days
Why this review is included: States a long specific wait.
What it supports: Payout took over ten business days.
Read the review at the sourceHonest prop firm, but Payout takes time. Other firm takes 2-3business days. With Apex its over 7 business day.
Why this review is included: Compares speed with other firms.
What it supports: Payout slower than competitors, per the reviewer.
Read the review at the sourceThe payout takes way too long; I've been waiting over a week for it.
Why this review is included: Ongoing wait at the time of review.
What it supports: Payout pending for more than a week.
Read the review at the sourceSupport tickets left unanswered
RecurringA separate group of reviewers say tickets and emails went unanswered for days, weeks or months, especially around account reviews, KYC closures and payouts. Some could not log into the help portal or found replies templated. These reports sit alongside the fast-reply praise above.
The moment I got close to a payout, my support ticket went dead silent.
Why this review is included: Ties silence to the payout stage.
What it supports: No support reply once a payout was near.
Read the review at the sourceSince May 2026, my repeated attempts to reach their help desk have yielded zero meaningful communication, save for a single, unintelligible response.
Why this review is included: Long-running non-response.
What it supports: Repeated contacts without a meaningful answer.
Read the review at the sourceMy message dated 3rd of august has been still not answered.
Why this review is included: Specific unanswered request.
What it supports: A reactivation request went unanswered.
Read the review at the sourceProfits removed or payouts held over disputed violations
RecurringSome reviewers say that close to payout, the firm flagged violations they dispute, removed profits or deducted money, required extra trading days, or demanded video verification before paying. One reviewer says payouts have been on hold since an account review. These are reviewer accounts; the reviews do not show the firm's side.
Most recently, they deducted $354.55 from my account for an “MAE violation.”
Why this review is included: Names the rule and the deduction.
What it supports: Money deducted for an MAE violation the reviewer disputes.
Read the review at the sourceOn my legacy account, I requested a 10k payout and got denied. Why? Their reasoning was that they need me to film myself trading for 3 days to ensure I’m a real person.
Why this review is included: States the reason given for denial.
What it supports: Payout denied pending video verification.
Read the review at the sourceHowever they have put the account under review and keep marking it as having a violation
Why this review is included: Ongoing review blocking payouts.
What it supports: Account flagged for a violation the reviewer contests.
Read the review at the sourcewhen I got close to a payout they TOOK AWAY MY PROFITS literally changed my account balance and said I violated a rule.
Why this review is included: Describes profit removal near payout.
What it supports: Balance reduced over an alleged rule violation.
Read the review at the sourceActivation fee rises and surprise subscription renewals
RecurringReviewers complain that the funded activation fee rose between buying and passing an evaluation, that monthly subscriptions renewed without notice or without resetting the account, and that billing terms are confusing. One long-time customer says repeated fee rises led them to pause.
They do not send a notice for a deduction on a monthly subscri ption of an evaluation they will deduct it automatically without notice!
Why this review is included: Direct complaint about silent renewals.
What it supports: Subscription charged without prior notice.
Read the review at the sourceRecently they charged me for a new month but did not reset my account and this has happened numerous times.
Why this review is included: Charge without the expected reset.
What it supports: Renewal charged while the account was not reset.
Read the review at the sourceI like how they do things, but I've decided at this point to move to Lucid because of price instability.
Why this review is included: Long-time customer leaving over pricing.
What it supports: Price changes pushed a reviewer to another firm.
Read the review at the sourceI would say the price for the monthly service was a little high and you have a pay a lifetime pass.
Why this review is included: Fee structure complaint.
What it supports: Monthly and lifetime pass costs seen as high.
Read the review at the sourceReviewer-reported payout experiences. Topic counts can overlap; the most-mentioned appear first.
Mentioned a payout
43.9%
Of all reviews published this month
Described it positively
81.4%
Of reviews that mentioned a payout
Went through cleanly
123
Reviews describing no payout problem
Hit a problem
22
Reviews describing a payout problem
Problems reported include payouts slower than the quoted window, payouts blocked by declined ID checks, payouts held during account reviews, profits removed over disputed violations, and one approved withdrawal reportedly not received after a ban.
Approvals are commonly described as instant or within minutes to hours. Bank arrival is described as anywhere from next day to about a week, with first payouts and the Plane setup step sometimes slower. A few reviewers report waits beyond a week.
Only methods and amounts reviewers explicitly named.
Amounts described
No amount with an identified currency is available.
Problems reported include payouts slower than the quoted window, payouts blocked by declined ID checks, payouts held during account reviews, profits removed over disputed violations, and one approved withdrawal reportedly not received after a ban.
| Problem | Reviews | What reviewers described |
|---|---|---|
| Slow payout | 5 | 5 reviews matched this reported problem pattern. |
| All accounts blocked before payout, including payout-eligible accounts | 1 | 1 review matched this reported problem pattern. |
| Approved withdrawal not received after ban | 1 | 1 review matched this reported problem pattern. |
| Deduction for an MAE violation before payout | 1 | 1 review matched this reported problem pattern. |
| Problem | Reviews | What reviewers described |
|---|---|---|
| Difficulty with Plane | 1 | 1 review matched this reported problem pattern. |
| First payout process described as frustrating | 1 | 1 review matched this reported problem pattern. |
| No support response while seeking a payout | 1 | 1 review matched this reported problem pattern. |
| Payout amounts considered too small | 1 | 1 review matched this reported problem pattern. |
| Payout blocked by declined ID verification | 1 | 1 review matched this reported problem pattern. |
| Payout denied pending video verification | 1 | 1 review matched this reported problem pattern. |
| Payout not received within stated timeframe | 1 | 1 review matched this reported problem pattern. |
| Payout refused | 1 | 1 review matched this reported problem pattern. |
| Payouts on hold during account review | 1 | 1 review matched this reported problem pattern. |
| Plane invitation not received | 1 | 1 review matched this reported problem pattern. |
| Profits removed before payout; extra trading days required | 1 | 1 review matched this reported problem pattern. |
| Withdrawal cap after the sixth payout on non-legacy accounts | 1 | 1 review matched this reported problem pattern. |
Reasons reviewers say they were given include a required video of themselves trading to confirm they are real, an MAE violation, unspecified rule violations, declined ID verification, and a Plane invitation error on the firm's side. Several reviewers say no reason was given.
Most-mentioned topics first. Counts can overlap because a review may mention several rules. See the Rules tab for the rules themselves.
Disputes centre on trailing drawdown liquidations, MAE deductions, consistency and payout-day requirements, video verification before payout, and violation flags reviewers say were wrong. Some reviewers find renewal, notification and billing terms confusing.
| What was disputed | Reviews | Consequence described | Stage |
|---|---|---|---|
| Legacy account rule violation | 1 | Profits removed and additional trading days required | funded account |
| MAE rule | 1 | Money deducted after the reviewer recovered the drawdown | funded account |
| Real-time intraday trailing drawdown on unrealized peaks | 1 | Account closed automatically with a generic email | funded account |
| Trailing drawdown and end-of-day position rule cited for PA termination | 1 | Funded account terminated after the reviewer lost dashboard access | funded account |
| What was disputed | Reviews | Consequence described | Stage |
|---|---|---|---|
| Video verification before payout | 1 | Locked out of requesting a payout for several more days | payout request |
| Violation flag on an account under review | 1 | Payouts on hold | funded account |
This section looks at what happened to the customers who needed help.
92 reviews involved support.
Support outcomes
Positive 72.8%, Negative 23.9%, Mixed 2.2%, Not Stated 1.1%
Support draws both praise and complaints. Many reviewers report fast, helpful replies; others say tickets went unanswered or got templated replies, especially in account-review and KYC cases.
Helped
Did not help
Chosen for how much they explain, whether positive or negative. Each one says why it was picked.
Followed the rules, a minute after request I got an email for approval, had the funds in the bank in 7 business days.
Why this review is included: Separates approval speed from bank arrival time.
What it supports: Approval came almost immediately; arrival took about a week.
Read the review at the sourcePayout approved the nextday after request, $$$ in the bank the following day.
Why this review is included: Gives a concrete request-to-bank sequence.
What it supports: A reviewer reports funds landing shortly after approval.
Read the review at the sourceGreat experience, quick payout approval and 3 days later founds in my bank account.
Why this review is included: Specific timing from approval to bank.
What it supports: Quick approval followed by bank arrival within days.
Read the review at the sourceRequested a payout and got it approved 2 minutes later.
Why this review is included: Typical of the approval-speed reports.
What it supports: Approval within minutes of the request.
Read the review at the sourceThe same firm can be easy to buy from and hard to get paid by. Splitting reviews by stage keeps that visible.
18.2% of reviews tagged to a stage.
Worked
Went wrong
12.4% of reviews tagged to a stage.
Worked
Went wrong
5.2% of reviews tagged to a stage.
Worked
Went wrong
2.1% of reviews tagged to a stage.
Worked
Went wrong
7.0% of reviews tagged to a stage.
Worked
Went wrong
44.2% of reviews tagged to a stage.
Worked
Went wrong
1.8% of reviews tagged to a stage.
Worked
Went wrong
3.6% of reviews tagged to a stage.
Worked
Went wrong
Selected comparison
The average rating rose compared with August, on fewer reviews. This month's reviews are dominated by payout and pricing praise, and the remaining complaints centre on evaluation purchase bans, KYC-related closures and unanswered support tickets.
Monthly figures from the same review analysis.
| Month | Review volume |
|---|---|
| Jul 26 | 481 |
| Aug 26 | 456 |
| Sep 26 | 330 |
Reviews in this month
330
-27.6%vs August 2026
Average rating
4.38 out of 54.38
+0.40 points vs August 2026
330 reviews, grouped by star rating.
Shares are of this month’s total review count.
No issue mentioned
Of detailed experiences
Mentioned an issue
Of detailed experiences
Where reviewers said what happened next. Silence is counted as unknown, not as unresolved.
How incidents ended
Not Stated 60.8%, Unresolved 35.3%, Resolved 3.9%, Compensated 0.0%, Partial 0.0%
Detail is what makes a review checkable, so it is measured rather than assumed.
Daily review counts for the selected month.
September
| M | |||||
|---|---|---|---|---|---|
| W | |||||
| F | |||||
Hover or tap a day for the number of reviews posted.
Busiest day came early in the month
The peak day's reviews were mostly short positive notes about payouts and pricing, mixed with a few detailed complaints about ID verification, slow support and subscription renewals.
Payout speed
Many reviewers report approval within minutes and money in the bank within days.
Biggest complaint
Evaluation purchases blocked after traders became profitable, with little explanation.
Support
Split: many quick, helpful replies, but unanswered tickets in account-review and KYC cases.
Pricing
Cheap evaluations praised; activation fee rises and silent renewals criticised.
Patterns in reviewers’ experiences.
Positive themesTraders who want cheap evaluations, many accounts and quick payout approval, and who will read and follow the rules closely.
Recurring concernsConsistently profitable traders who expect to keep buying evaluations, and anyone likely to need prompt support for ID verification or an account review.
Scores out of 10 · September 2026
Satisfaction
8.8/ 10
Most reviewers are satisfied, citing payouts, prices and rules; a smaller group is strongly dissatisfied.
Trust
8.0/ 10
Trust is high among paid traders but damaged for those reporting purchase bans, KYC closures and disputed deductions.
Payouts
8.1/ 10
Payouts are widely reported as received and fast, with a minority reporting delays, holds or denials.
Support
7.4/ 10
Often fast and helpful, but reviewers in account-review and KYC situations report silence.
Rules
8.0/ 10
Widely described as clear, though some reviewers dispute drawdown, MAE and payout-requirement enforcement.
Overall
8.1/ 10
A strong month for payout and pricing praise, with serious but less frequent complaints about bans, closures and support gaps.