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Monthly review findings and trader experiences.
Reviews analysed
299
Sep 1, 2026 to Sep 30, 2026
Average rating
4.65
+0.10 points vs August 2026
Detailed experiences
76.3%
Of 299 reviews published this month
Mentioned an issue
15.4%
Of reviews describing a detailed experience
Monthly review brief
Most reviewers this month report quick withdrawals, often reaching a wallet or bank the same day, and named support agents who refunded purchase mistakes within minutes. The low ratings come from traders reporting accounts closed over news, scalping, travel or opposing-position rules, accounts blocked after bank charge disputes, and an intraday trailing drawdown on PRO accounts they find too harsh.
What traders said worked
Issues reviewers mention
These are public reviews published during the month; they may describe earlier experiences. Payout amounts and timings are what reviewers wrote, not audited figures. Company replies do not prove an issue was resolved, and allegations in reviews are not established as fact.
Open a finding for the reported experience and its source reviews.
Positive findings from this month's report.
Payouts landing the same day, often within hours
RecurringMany reviewers say withdrawals reached their wallet or bank the same day they asked, some within minutes or an hour, including non-US traders. Several describe repeat withdrawals. The slower cases they mention involve a weekend, a first-time tax form review or PayPal's own hold, not a refusal.
I requested the withdrawal, and it was immediately deposited into my wallet
Why this review is included: Describes the wallet step happening on request.
What it supports: Same-day payout to wallet
Read the review at the sourceI built the buffer in 2 days and on the 2nd day I was withdrawing USD 800; the payment took 1 business day
Translated to English
Why this review is included: Gives a stated amount and timing for a PRO withdrawal.
What it supports: Reviewer-reported payout amount and one-business-day timing
Read the review at the sourceI made 2 successful withdrawals, each request was processed swiftly and the money arrived in my bank account on the same day.
Why this review is included: Reports repeat withdrawals reaching a bank account.
What it supports: Same-day bank arrival on repeat withdrawals
Read the review at the sourceI requested my payout at midday on Friday and it was approved by midday on Monday
Why this review is included: Shows how a weekend affects approval time.
What it supports: First payout approved after a weekend
Read the review at the sourceSupport agents fixing issues within minutes
RecurringA large share of reviews thank a named support agent for answering fast and fixing the problem in the same chat. Reviewers describe the chat bot handing off to a human quickly. Some say support used to be weaker and has improved; a few say waits can still be long.
Christine solved my problem in less than 5 minutes.
Why this review is included: A typical named-agent fix with a stated time.
What it supports: Problem solved within minutes
Read the review at the sourceonline chat is great, had an issue, and went from AI to an actual human fast. Had it resolved in minutes.
Why this review is included: Describes the bot-to-human handoff.
What it supports: Fast handoff from AI to a human agent
Read the review at the sourceTheir support used to be really lacking, but they've stepped that up immensely.
Why this review is included: Reviewer contrasts past and current support.
What it supports: Reviewer sees improved support
Read the review at the sourceQuick refunds for missed promo codes and mistaken fees
RecurringReviewers who forgot a promo code, paid an activation fee by mistake, reset the wrong account, picked the wrong platform or left subscriptions running say support refunded or credited them, usually within minutes and occasionally within a day or two.
jenn helped me out whenever i accidentally bought a 25k evaluation for $150 instead of putting in a code too get it for $90 the refund took no more than 5 minutes
Why this review is included: Missed promo code refunded quickly.
What it supports: Refund of promo difference within minutes
Read the review at the sourceI had accidentally paid the fee for the pro account. They very neatly paid me back 4x 130 within the hour.
Translated to English
Why this review is included: Mistaken activation fees refunded.
What it supports: Activation fee refunds within an hour
Read the review at the sourceI had an issue with an account where I accidently reset a disabled account after opening a new account.
Why this review is included: Mistaken reset that the reviewer says was refunded.
What it supports: Reset mistakes corrected by support
Read the review at the sourceDaily payouts and no consistency rule on PRO accounts
RecurringReviewers value being able to withdraw any day on PRO accounts, with no consistency rule and no minimum trading days once funded. Many describe the rules as clear and simple.
Daily payouts, no consistency rules and no minimum trading days on PRO accounts
Why this review is included: Names the PRO account features reviewers praise.
What it supports: Daily payouts and no consistency rule on PRO
Read the review at the sourceClear Rules: The trading guidelines are easy to understand. There are no hidden traps or confusing consistency rules on funded accounts.
Why this review is included: States the rules are clear on funded accounts.
What it supports: Rules described as clear
Read the review at the sourceDaily payouts are the best
Translated to English
Why this review is included: Non-English reviewer praising daily payouts.
What it supports: Daily payouts valued
Read the review at the sourceShorter evaluation minimum and instant wallet withdrawals
RecurringSeveral reviewers welcome recent changes: fewer minimum days to pass the evaluation and instant withdrawals to the in-platform wallet. One reviewer who liked the shorter evaluation still objected to new reset prices.
such as instant wallet withdrawals for payouts, and trimming evals to 3 day pass vs 5 day.
Why this review is included: Names both recent changes.
What it supports: Instant wallet withdrawals and shorter evaluation
Read the review at the sourceThey just started the 3 days to pass which is so much better than the 5 days.
Why this review is included: Long-time trader comments on the change.
What it supports: Shorter evaluation minimum welcomed
Read the review at the sourceAdvance emails before news trading restrictions
RecurringReviewers say the firm emails ahead of restricted news events with times and details, which helps them avoid breaking the news rule.
Great prop firm, simple rules, easy to setup payouts and clear communications and emails regarding when not to trade.
Why this review is included: Mentions news-timing emails directly.
What it supports: Emails on when not to trade
Read the review at the sourceReported problems and what happened next.
Accounts closed or restricted over trading rules
RecurringReviewers report accounts closed or limited for a news-rule breach on PRO, scalping buy/sell positions, logging in from a restricted country while travelling, and trading volume at the market open judged too aggressive. Another reviewer says they were blocked from buying accounts without being told why. The reviewers dispute the decisions; company replies cite written rules, but the reviews show no reversal.
I broke a news rule that I didnt know about and you canceled my pro account.
Why this review is included: PRO account closed for a news rule breach.
What it supports: Closure for news rule
Read the review at the sourceI was in Amman on a trip and since then they cancelled my account, because I spent a few days there.
Translated to English
Why this review is included: Closure tied to travel location.
What it supports: Closure for restricted-country access
Read the review at the sourceAfter reviewing my account, Take Profit decided to limit my relationship with the company because they considered my position volume too aggressive, mainly during the market open.
Translated to English
Why this review is included: Restriction without a cited rule breach.
What it supports: Restriction for trading style
Read the review at the sourceA prop firm that cuts accounts when a trader takes buy/sell positions = a prop firm that doesn't accept scalpers.
Translated to English
Why this review is included: Closure the reviewer links to scalping.
What it supports: Closure disputed by a scalper
Read the review at the sourceAccounts breached by copier or automated opposing positions
RecurringReviewers say opposing positions across their accounts, created by Tradovate's copy trader or by limits that flipped a position, led to breaches with no exception granted. One of them reports all five accounts cancelled. A positive reviewer separately warns that counter-positions trigger an instant breach.
I used Tradovate’s built-in Copy Trader, which is provided through their platform, but it apparently caused an error that resulted in opposing positions across my accounts.
Why this review is included: Copier error caused opposing positions.
What it supports: Breach from copier error
Read the review at the sourceI have daily loss and target limits set on Tradovate and for some reason when hit yesterday have flipped to sell, and all 5 accounts cancels due to “counter trades”
Why this review is included: Automated order flip led to cancellations.
What it supports: Accounts cancelled for counter trades
Read the review at the sourceAccounts blocked after charge disputes
RecurringReviewers say their accounts were blocked after disputing charges with their bank or raising a billing discrepancy. One says two funded accounts were blocked; another says the block remains long after dropping the dispute and reinstatement required a large insurance payment; a third says they were refunded and then banned.
These guys blocked my account when I had two funded accounts because I went to dispute two charges with my bank which I never saw in my account.
Why this review is included: Funded accounts blocked after a bank dispute.
What it supports: Block after chargeback
Read the review at the sourceLong story short, Take Profit Trader will ban you over a payment dispute. I disputed a charge because the platform was lagging and freezing. They immediately blocked my account.
Why this review is included: Block after a charge dispute linked to platform lag.
What it supports: Immediate block after dispute
Read the review at the sourceThey charged me for a monthly subscription for 3 months that I didn’t even have. When I asked them about it they refunded me the money but then banned me from ever using them again!!
Why this review is included: Refund followed by a ban.
What it supports: Ban after raising a billing error
Read the review at the sourceIntraday trailing drawdown on PRO accounts
RecurringReviewers object that the PRO trailing drawdown is intraday, counts open gains and does not reset daily. One says it blew their funded account; others ask for an end-of-day drawdown on PRO. One reviewer objects that the PRO+ Development drawdown is smaller while the evaluation price stays the same.
Up until the trailing drawdown because they count your potential gains against you and don’t reset at the end of the day.
Why this review is included: Explains the drawdown mechanics reviewers dislike.
What it supports: Drawdown counts open gains
Read the review at the sourceOnce I'm funded, my account was blown out. I realized it's the intraday drawndown.
Why this review is included: Funded account lost under the rule.
What it supports: Account lost to intraday drawdown
Read the review at the sourcepayment OK, but the DDD system on the professional account is simply a killer, made to take the trader out
Translated to English
Why this review is included: Paid reviewer still objects to the drawdown.
What it supports: Drawdown seen as harsh
Read the review at the sourceAutomatic PRO+ moves and slower live withdrawals
RecurringReviewers say they were moved to PRO+ live accounts automatically, in one case before taking any PRO payout, with PRO profits held as collateral. Another says live withdrawals need several approval steps that each take at least half a day. A third says the firm gave no definitive answer on live account surveillance.
TPT auto-promoted me to PRO+ within 2 weeks of hitting the profit target on PRO. I never received a single payout from my PRO account.
Why this review is included: Promotion before any PRO payout.
What it supports: Automatic PRO+ promotion
Read the review at the sourceAs soon as you are somewhat consistent, you get switched to Pro+; yes, it has advantages, but for me it's not entirely understandable.
Translated to English
Why this review is included: Second reviewer describing the automatic move.
What it supports: Automatic PRO+ move
Read the review at the sourceRequest payout - wait for approval - money in wallet - request payout - wait for approval - each at least half a day
Translated to English
Why this review is included: Lays out the live withdrawal steps.
What it supports: Multi-step live withdrawals
Read the review at the sourceTake Profit Trader did not give a definitive answer for surveilance for live account
Why this review is included: Unanswered live account question.
What it supports: Unclear live surveillance rules
Read the review at the sourceSupport refusing exceptions or not replying
RecurringIn the disputes, reviewers describe support that sent knowledge-base articles instead of acting, refused exceptions, went silent on a disputes email for days, or felt automated. These reports sit alongside widespread praise for routine support.
Human support just sends you articles and they do not help get anything done manually
Why this review is included: Support declined manual help.
What it supports: Articles instead of action
Read the review at the sourcethey direct me toward an email for disputes which I reached out too on SUNDAY afternoon and have yet to get a response.. ITS WEDNESDAY
Why this review is included: Disputes channel unanswered.
What it supports: No reply to disputes email
Read the review at the sourceThey used to have good service now it’s all automated and AI with no care for customers that have been with them for years.
Why this review is included: Long-time customer on automated support.
What it supports: Support seen as automated
Read the review at the sourceThey were very responsive once i opened my first acc and then i had to wait more and more for reply. i mistakenly made an order for an acc and the refund fee is 75$.
Why this review is included: Slowing replies plus a refund fee.
What it supports: Longer waits and refund fee
Read the review at the sourceActivation fees, reset prices and missing billing history
RecurringReviewers complain about the activation fee after passing, reset prices that rose for larger accounts, PRO reset costs, the profit split, exchange fees per round turn, a renewal charge after a reset, and no billing history or invoices in the dashboard.
But one change I disagree with is the reset amount for the accounts. It used to be 100 dollars flat.
Why this review is included: Reset pricing change.
What it supports: Higher reset costs
Read the review at the sourceThere is no history of purchase, reset, and other fees. AND pro account resets are a rip off and on top of that they take 20% commission on your profit withdrawl.
Why this review is included: Billing history and fee complaints.
What it supports: No billing history; fee objections
Read the review at the sourceTPT charges a $130 activation fee after passing the Test
Why this review is included: Activation fee objection.
What it supports: Activation fee after passing
Read the review at the sourceI reset an account and passed 3 days later, the same day as a "renewal" subscription. Instead of passing my account and giving me the funded account, i have to pay again for the account to be updated.
Why this review is included: Renewal charge after reset.
What it supports: Extra payment to process a pass
Read the review at the sourceCard and subscription charges reviewers did not expect
RecurringReviewers report charges they did not expect: a card charge from someone who says they have no relationship with the firm, subscription charges for months not held, and a renewal overcharge. The overcharge was refunded within minutes; the other two show no resolution in the reviews.
I have nothing to do with this company!!! Nevertheless my card was charged 100 euros....
Translated to English
Why this review is included: Unrecognised card charge.
What it supports: Unexpected charge
Read the review at the sourceJust spoke to Jenn at TPT due to a possible renewal issue and over charge and she refunded me immediately after payment and corrected the problem.
Why this review is included: Overcharge that was fixed.
What it supports: Renewal overcharge refunded
Read the review at the sourcePlatform access and market data problems
RecurringReviewers report being unable to log in, connect, open the platform or trade certain symbols because of market data settings. Support fixed these within minutes in most accounts; one reviewer needed a second contact.
I had a problem with the market data and couldn't trade a particular instrument. I described the problem in live chat and after just two minutes everything was fixed.
Translated to English
Why this review is included: Market data problem fixed fast.
What it supports: Data problem resolved in chat
Read the review at the sourceI was having problems trading, trading view kept telling me my symbols were non-tradable which were the same symbols i've been trading. Went to Tech Support the first time with no resolve.
Why this review is included: First contact did not fix it.
What it supports: Symbols shown as non-tradable
Read the review at the sourceToday I faced the fact that I could not enter the trading platform, I contacted support.
Why this review is included: Platform access failure.
What it supports: Could not open platform
Read the review at the sourceSlow evaluation-to-PRO handoff and end-of-day dashboard
RecurringReviewers say moving from a passed evaluation to PRO is slower than at other firms and ask for automatic upgrades. One reviewer says the dashboard balance updates only at end of day, making live tracking hard.
With Take Profit Trader, on the other hand, the dashboard only updates at the end of the day, not in real time.
Why this review is included: Dashboard update complaint.
What it supports: End-of-day dashboard
Read the review at the sourceOnly area I see them lacking is the automation, when transferring from eval to PRO, it takes some time vs. other prop firms
Why this review is included: Handoff speed complaint from a positive reviewer.
What it supports: Slow move to PRO
Read the review at the sourceReviewer-reported payout experiences. Topic counts can overlap; the most-mentioned appear first.
Mentioned a payout
28.4%
Of all reviews published this month
Described it positively
90.6%
Of reviews that mentioned a payout
Went through cleanly
78
Reviews describing no payout problem
Hit a problem
7
Reviews describing a payout problem
Reviewers mention PayPal holding funds for newer accounts, requests rejected if the PayPal name or email does not match, unclear withdrawal instructions until a Wise account was sorted, a profit-split system issue support worked around, and slow multi-step live withdrawals. One reviewer alleges a ban with no payouts but gives no detail.
Most timing reports are same day: minutes to the wallet, within hours to the bank. Slower cases involve a weekend before approval, first-time tax form review, and multi-step approvals on PRO+ live accounts.
Only methods and amounts reviewers explicitly named.
Amounts described
USD 800
Reviewers mention PayPal holding funds for newer accounts, requests rejected if the PayPal name or email does not match, unclear withdrawal instructions until a Wise account was sorted, a profit-split system issue support worked around, and slow multi-step live withdrawals. One reviewer alleges a ban with no payouts but gives no detail.
| Problem | Reviews | What reviewers described |
|---|---|---|
| account banned with no payouts | 1 | 1 review matched this reported problem pattern. |
| firm's share taken from profit withdrawals | 1 | 1 review matched this reported problem pattern. |
| multi-step approvals on live account | 1 | 1 review matched this reported problem pattern. |
| PRO profits held as collateral after automatic PRO+ promotion | 1 | 1 review matched this reported problem pattern. |
| Problem | Reviews | What reviewers described |
|---|---|---|
| system issue with profit splits | 1 | 1 review matched this reported problem pattern. |
The reasons reviewers give for slower payouts are a weekend, first-time tax form review, PayPal's own hold, extra approval steps on live accounts and a profit-split system fault. No reviewer reports a payout denied with a stated reason.
Most-mentioned topics first. Counts can overlap because a review may mention several rules. See the Rules tab for the rules themselves.
The disputed rules are the intraday trailing drawdown on PRO, the news trading rule, opposing positions across accounts, restricted-country access, trading volume at the open, automatic promotion to PRO+, CME Rule 575 enforcement on live accounts, and reset and renewal pricing.
| What was disputed | Reviews | Consequence described | Stage |
|---|---|---|---|
| accounts cut for buy/sell scalping positions | 1 | account closed | trading |
| automatic move to PRO+ once trading is consistent | 1 | Not consistently stated. | PRO+ |
| automatic promotion to PRO+ before any PRO payout | 1 | PRO profits frozen as collateral | PRO to PRO+ |
| bank charge disputes trigger account block | 1 | two funded accounts blocked | funded |
| What was disputed | Reviews | Consequence described | Stage |
|---|---|---|---|
| CME Rule 575 enforcement on fast limit-order cancellations | 1 | two compliance warnings threatening termination | PRO+ |
| counter-trade rule applied after Tradovate limits flipped a position | 1 | five accounts cancelled | trading |
| inactivity closure applied despite a bereavement (reported second-hand about a friend) | 1 | accounts closed | PRO |
| intraday trailing drawdown and news restriction on PRO | 1 | Not consistently stated. | PRO |
| intraday trailing drawdown on funded account | 1 | funded account blown | funded |
| intraday trailing drawdown on PRO account | 1 | Not consistently stated. | PRO |
| news trading rule on PRO account | 1 | PRO account cancelled | PRO |
| opposing positions across accounts caused by Tradovate copy trader | 1 | no exception granted | trading |
| platform access from a restricted country while travelling | 1 | account cancelled with no reactivation | trading |
| position volume at market open judged too aggressive without a written rule | 1 | accounts moved to PRO+ Development and new purchases blocked | trading |
| PRO+ Development drawdown halved while evaluation price stays the same | 1 | smaller loss allowance before losing the account | PRO+ Development |
| renewal payment required before a passed evaluation moves to funded after a recent reset | 1 | extra payment and a lost trading day | evaluation |
| reset prices now scale with account size | 1 | higher reset cost on larger accounts | evaluation |
| trailing drawdown counts open gains and does not reset daily | 1 | Not consistently stated. | funded |
This section looks at what happened to the customers who needed help.
149 reviews involved support.
Support outcomes
Positive 90.6%, Negative 6.0%, Mixed 3.4%, Not Stated 0.0%
Support is the most praised part of the firm, with many named agents credited for fast fixes. Complaints come from traders in closure, ban or renewal disputes who say support sent articles, refused exceptions or did not reply.
Helped
Did not help
Chosen for how much they explain, whether positive or negative. Each one says why it was picked.
I requested the withdrawal, and it was immediately deposited into my wallet
Why this review is included: Describes the wallet step happening on request.
What it supports: Same-day payout to wallet
Read the review at the sourceI built the buffer in 2 days and on the 2nd day I was withdrawing USD 800; the payment took 1 business day
Translated to English
Why this review is included: Gives a stated amount and timing for a PRO withdrawal.
What it supports: Reviewer-reported payout amount and one-business-day timing
Read the review at the sourceI made 2 successful withdrawals, each request was processed swiftly and the money arrived in my bank account on the same day.
Why this review is included: Reports repeat withdrawals reaching a bank account.
What it supports: Same-day bank arrival on repeat withdrawals
Read the review at the sourceI requested my payout at midday on Friday and it was approved by midday on Monday
Why this review is included: Shows how a weekend affects approval time.
What it supports: First payout approved after a weekend
Read the review at the sourceThe same firm can be easy to buy from and hard to get paid by. Splitting reviews by stage keeps that visible.
15.7% of reviews tagged to a stage.
Worked
Went wrong
5.0% of reviews tagged to a stage.
Worked
Went wrong
10.4% of reviews tagged to a stage.
Worked
Went wrong
0.3% of reviews tagged to a stage.
Worked
Went wrong
No points reported this month.
7.4% of reviews tagged to a stage.
Worked
Went wrong
28.1% of reviews tagged to a stage.
Worked
Went wrong
2.7% of reviews tagged to a stage.
Worked
Went wrong
2.0% of reviews tagged to a stage.
Worked
No points reported this month.
Went wrong
Selected comparison
The average rating is higher than August's, which was itself above July's. September's reviews explain the positive tilt: many describe same-day withdrawals and fast support refunds. The negative reviews this month centre on closures, charge-dispute bans and the PRO drawdown; the August figures here do not break complaints down by type, so whether these themes grew or shrank cannot be established.
Monthly figures from the same review analysis.
| Month | Review volume |
|---|---|
| Jul 26 | 284 |
| Aug 26 | 311 |
| Sep 26 | 299 |
Reviews in this month
299
-3.9%vs August 2026
Average rating
4.65 out of 54.65
+0.10 points vs August 2026
299 reviews, grouped by star rating.
Shares are of this month’s total review count.
No issue mentioned
Of detailed experiences
Mentioned an issue
Of detailed experiences
Where reviewers said what happened next. Silence is counted as unknown, not as unresolved.
How incidents ended
Not Stated 48.6%, Resolved 28.6%, Unresolved 20.0%, Partial 2.9%, Compensated 0.0%
Detail is what makes a review checkable, so it is measured rather than assumed.
Daily review counts for the selected month.
September
| M | |||||
|---|---|---|---|---|---|
| W | |||||
| F | |||||
Hover or tap a day for the number of reviews posted.
Early-month wave of support thank-you reviews
Reviews arriving at the start of the month are dominated by short thanks to named agents, many for refunding missed promo codes or mistaken fees. The reviews do not say why they arrived together.
Payouts
Reviewers mostly describe same-day withdrawals; no reviewer describes a denied payout with a stated reason.
Support
Routine issues are fixed fast by named agents; disputes over closures and bans get firm refusals or slow replies.
Closures
The serious complaints are closures and blocks tied to news, location, opposing-position and charge-dispute rules.
Rules
PRO rules are praised as simple, but the intraday trailing drawdown is the most disputed rule.
Patterns in reviewers’ experiences.
Positive themesTraders who want to withdraw any day from a PRO account, prefer simple written rules with no consistency target once funded, and value fast help when they make a billing or reset mistake.
Recurring concernsScalpers, traders running copiers or several accounts at once, anyone who travels to restricted countries, anyone likely to dispute a charge with their bank, and traders who struggle with an intraday trailing drawdown on funded accounts.
Scores out of 10 · September 2026
Satisfaction
9.3/ 10
Reviewers are broadly satisfied, mostly because of quick withdrawals and fast support.
Trust
8.5/ 10
Reviewers who were paid describe the firm as honest; reviewers whose accounts were closed or blocked call it unfair, and some use the word scam.
Payouts
9.1/ 10
Withdrawals are described as fast and reliable, with slower steps on live accounts and with PayPal.
Support
9.2/ 10
Fast fixes for routine issues; refusals and silence in closure and charge disputes.
Rules
6.7/ 10
Praised as simple on PRO, with the intraday trailing drawdown and closure rules the main disputes.
Overall
8.6/ 10
A firm reviewers like for payouts and support, with real risk for scalpers, copier users, travellers and anyone who disputes a charge.